Thank you for shopping with The E-Invite Studio. We are committed to ensuring your satisfaction with our products. Please read our Return and Refund Policy carefully to understand your rights and obligations.

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No Returns: We do not accept returns for any reason other than product damage. Please make sure to carefully review your order before completing the purchase.

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Refund Policy for Damaged Items: In the unfortunate event that you receive a damaged product, we will gladly issue a refund, provided that the following conditions are met:

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1. Reporting Damage:

   • Damaged items must be reported within 24 hours of receiving the product.

   • Please submit an unboxing video clearly demonstrating the damage to our team at studioeinvite@gmail.com.

   • Include your order number, a detailed description of the damage, and your contact information in your email.​

2. Verification:

   • Our team will review the video proof and assess the extent of the damage.

   • We may request additional information or images to facilitate the refund process.​

3. Refund Process:

   • If the damage is verified, we will initiate the refund process.

   • Please allow 7-10 business days for the refund to reflect in your account.​​

4. Return of Damaged Items:

   • In some cases, we may request the return of the damaged item. If so, we will provide you with a prepaid shipping label for the return.​

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Note: We reserve the right to modify this policy at any time without prior notice. Please check our website for the most up-to-date version of our Return and Refund Policy.

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Thank you for choosing The E-Invite Studio. We appreciate your understanding and cooperation.